Our main goal is to get you the right prop for your boat.
Many of the props we sell may be returned or exchanged for another size if returned in new condition. Special order or custom propellers, including all inboards, are not returnable or eligible for exchange. You were advised of that when you ordered.
To be eligible for return or exchange, a prop must be a stock prop in undamaged condition in the original undamaged box. If the prop has been run or installed, there will be a cleanup charge of $15 on aluminum props and $25 on stainless props. Please do not try to paint or polish a prop that has been run.
PowerTech!, Turbo and some other companies offer special exchange policies. Special order props from these companies may be exchanged for a different size for an exchange fee (which will vary), plus freight. (If we stock the propeller, only a cleanup charge would apply.) Non-stock props may only be exchanged, not returned outright.
Props eligible for return or exchange must be returned freight prepaid. We do not reimburse for return freight. You will be charged minimal freight to you for prop exchanges.
Before returning a prop, you must call 800-745-0765 and get a RP number. No prop will be accepted without an RP number.
Damaged props may not be returned under any circumstances. If a prop doesn’t fit, don’t install it. You are responsible for having all proper attaching hardware. Make sure no hardware, especially the thrust washer, has stuck to your old propeller. |