Southern Charm Boating and Fishing Catalog

Terms Of Shopping

Refunds and returns:

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund.

Refund will be in the form of a store credit or a check for the merchandise returned in good conditon. Checks will be mailed out within 5 days of the receipt of the product in good condition. Freight will not be credited. We do require a return authorization number on all returns. Call 1-800-745-0765 for a return authorization number.

If for any reason you are not completely satisfied with a product, simply return it within 10 days of your receipt of the product.

Call 1-800-745-0765 for a return authorization number and a no hassle return.
RETURN REQUIREMENTS:
Returned products must be in brand new, mint condition.

Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. The manufacturer's labeled packaging must be enclosed within a new shipping carton.

Software must be unopened and in the original sealed packaging.

Any Blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition.

Please note that the warranty card must not be filled out.

SHIPPING FEES ARE NOT REFUNDABLE

Any Blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition.

Returns must be received by Southern Charm or their shipper within 14 calendar days after notifying Southern Charm of intent to return.

After the return period has expired, please contact the manufacturer to resolve any problems with your equipment.

International Orders (outside the US):

For overseas sales we only accept American Express Credit Cards or Certified Bank Check payable in US Dollars drawn on a US bank or a direct wire transfer from your bank in US Dollars. If you wish to make a wire transfer let me know and I will e-mail you the instructions. If you wish to mail a Certified Bank Check, the address is:

Southern Charm
6240 105th Terrace North
Pinellas Park, FL 33782

If you wish to charge your American Express card, you may call with your card information during business hours, 8 am to 6 pm Eastern Time, USA or you may fax your card number to 727-768-0099, (this is a secure fax). We need your correct billing address that American Express uses and if you wish the product shipped to a different address than your billing address you will need to contact AMEX at the number on the back of your card and make sure your shipping address is registered with them. For our protection and that of our customers, we do verify all billing and shipping information for all credit card charges with American Express.

All freight for international shipments is quoted individually and the shopping cart is not set up for international freight rates. You may e-mail me with your order and your shipping address and I will quote a shipping cost for your order by return e-mail.

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Limitation Of Liability And Warranty

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Trademarks

All trademarks appearing on the service are trademarks of their respective owners.

Orders are normally shipped within 10 days UPS ground. If another method of shipping is required, please call 727-546-7257 to place your order manually. If your order does not show freight charges, our freight rates are calculated on the dollar amount of the order for all deliveries inside the USA. You may call us for confirmation of the rates at the above number.

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